Privacy Policy

1. Introduction

At EliteFit Forge ("we," "our," or "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website related or connected to it.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us. The types of data we may collect include:

• Personal Data: First name, last name, phone number
• Usage Data: Information about how you use our website, including your browser type, the pages you visit, the time and date of your visits, the time spent on those pages, and other diagnostic data
• Cookies and Similar Technologies: Please see our Cookie Policy for more information

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website
• Process and complete transactions and send related information including order confirmations
• Send administrative information to you, such as changes to our terms, conditions, and policies
• Respond to your comments, questions, and requests and provide customer service
• Improve our website and customer experience
• Protect our website, prevent fraud, and assess risk
• Comply with our legal obligations

4. Legal Basis for Processing (EU Users)

If you are located in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the services you use and how you use them. This means we collect and use your information only where:

• We need it to provide you with our services, including operating our website, providing customer support, and protecting the safety and security of our services
• It satisfies a legitimate interest (which is not overridden by your data protection interests)
• You give us consent to do so for a specific purpose
• We need to process your data to comply with a legal obligation

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Disclosure

We may disclose your personal information in the following situations:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, government requests, legal proceedings, court orders, or legal process.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By visiting our showroom at: Konstanzenstraße 86-88, 90439 Nürnberg, Germany
• By phone: +499112492130